RBI Mobile RV Repair, LLC.

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Norman Pitre
email: lone.pine@rogers.com
comments:
Hi Roger,
A note to thank you for your profesionalism and friendly service that you offered when our hot water heater broke down last saturday at Jones RV Park.
Every time we turn on the hot water tap we think of you and how it could have been driving to Canada with no hot water.
Thanks again.
Norm & Yve, Bathurst, NB, Canada.
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fullname: Chris Rief
email: chrisrief@yahoo.com
comments: I called Roger/RBI with an electrically dead coach.  He talked me through some troubleshooting, made a suggestion for something I should try, and told me to call him back if it didn't work.  Well, it worked perfectly and cost me 89 cents.  Obviously, I'm a novice, but I appreciate his responsiveness, professionalism, capability, and unselfishness (he didn't make a dime).  I will call him for all my RV service needs.  Great guy.
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Dear Roger,
     I really appreciate you calling us on Saturday to help us (who you have never met) with our air conditioner problem in our motorhome.  Without you, we would have been miserable in the heat of Atlanta.
     My husband and I made numerous calls to various "motorhome air conditioning repair men" and each one of them said we had to wait until Monday and bring the motorhome in for repairs.  To find someone like you who could diagnose the problem and FIX it over the phone- well to say the least was impressive. 
     Our thanks to you and be assured that your phone number is now in our files should we ever have any motorhome problem again.
Sincerely,
Elizabeth Ballard
------------- Road
Pra----- , LA
70769 
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Dear Roger,
     Although this letter of appreciation is a little late in coming your way, we would like to express our thanks for your help over the phone in early February.  The problem turned out to be fuses blowing with the converter.  We were able to locate and change them, although at first it appeared to be the battery breakers as had been the problem in November at Stone Mountain Park.  Please accept our thanks for an uncharged service.  Also if you would send business cards our way, we would be happy to share them for your services as we meet campers with problems.
Thanks,
 Earl and Margaret
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Comment:  Check the obvious, simplest, fix first before you panic! We are on the tail-end of a 4,000 mile round trip from TX to NY , when it appeared our 34' Bounder had electrical issues. After talking to the technician on the phone, we discovered my wife had accidentally popped the AUX / MAIN switch when she worked the slides at our last campground. So as we headed to Atlanta, RBI made the suggestion that saved us time , worry and extended stress.  Thank You!
Randy O.
 
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comments: Roger,
We just wanted to thank you for your expertise, time and professionalism earlier today. The RV company that we contacted incorrectly diagnosed an issue with our electrical system, but you found it in a heartbeat. You truly are a wonderful guy and we count ourselves fortunate to have met you and we will be happy to refer you without hesitation. Thank you Sir.
 
 Mike & Lynne
 
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